For starters, Office 365 Calling Plans are only available for those users who have already purchased an Office 365 E1, E3, or E5 subscription. Introduction to Office 365 VoIPĮven if it’s convenient for businesses to rely on Microsoft to handle everything from word processing and emails to instant messaging and calls, this still comes at a price – in both a figurative and literal sense. Although there are certain features that can only be handled within the Microsoft Teams app, when Office 365’s calling plan is up and running, call handling features become available in the Skype client, too – but only after they are activated within the Office 365 admin center. This is where Office 365 Calling Plans enter the picture since they perfectly complement the already existing Skype for Business subscription with the most important features associated with VoIP, namely call forwarding, dial by number, call holding, voicemail management, and even the option to hook up desk phones to the system. The issue here, however, is that Skype for Business underperforms as a VoIP, and not just because it’s impossible to handle calls placed to and received from landline and mobile numbers without Skype credits and a virtual phone number. One of the best things about Office 365 subscriptions is that not only do they contain all available Office programs – Word, Excel, PowerPoint, Outlook, and the like – but they also come with Skype for Business, a more advanced version of Skype with many extra features that the basic program doesn’t have. What Office 365 Calling Plans Have to Offer However, that’s not the case if you have a Microsoft Office 365 subscription in fact, it only takes a few clicks to move your whole phone system to Microsoft’s cloud and make it part of the Office 365 network.
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Granted there are benefits to signing up to a cloud phone service – integration with third-party software can be useful, for example – but let’s face it, it still wouldn’t properly solve the problem that is the need to hop between different platforms developed by different companies. And now a VoIP subscription should be added to the ever-growing list of services that businesses have to subscribe to?
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It’s smart to have staff protected by an antivirus, tracking the company’s finances is so much easier with online accounting software, and having an enterprise subscription to a password manager could help bolster the system’s overall security. These days it must be a struggle for businesses to keep track of their subscriptions.
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